Terms & Conditions

Terms of Service – JILL KONOPATSKI SOLUTIONS LLC

Last Updated: October 7, 2025 Hi there! 👋 Welcome to chicagojim.com. These Terms of Service (“Terms”) explain the rules for using our website and shopping with us. By visiting our site, creating an account, or placing an order, you’re agreeing to these Terms. We know legal text can be boring — so we’ve kept it clear and simple, while still covering everything important to protect both you and us.

1. Who Can Shop With Us

You must be at least 18 years old (or have a parent or guardian’s permission) to use our website. By shopping with us, you confirm that you meet this requirement.

2. Your Account

If you create an account, please make sure all the information you provide is accurate and up to date. You’re responsible for maintaining the confidentiality of your password and for all activities under your account. If you suspect any unauthorized access, contact us immediately at support@chicagojim.com.

3. Orders & Payments

All orders are subject to review and acceptance before processing. Prices are listed in USD and may change, but confirmed orders will not be affected by later price updates. By placing an order, you authorize JILL KONOPATSKI SOLUTIONS LLC and our secure payment partners to charge your payment method for the total amount, including applicable taxes and shipping fees.

4. Shipping & Delivery

We process and ship most orders within 1 business day after payment confirmation. Delivery times depend on your location and the selected carrier. If delays occur due to weather, carrier issues, or other factors, we’ll keep you updated whenever possible. Once the carrier marks your order as “delivered,” responsibility for the package passes to you.

5. Returns & Refunds

You may return eligible items within 30 days of receiving your order. Items must be unused, unwashed, and in their original packaging with all tags attached. Once we receive and inspect the return, we’ll process your refund within 14 business days to your original payment method. For more details, please refer to our Return Policy.

6. Our Content & Brand

All materials on our site — including text, images, product designs, and logos — are owned by JILL KONOPATSKI SOLUTIONS LLC. You may not copy, reuse, or distribute any content without written permission.

7. Warranties & Disclaimers

We strive to provide accurate information and reliable service, but our site is provided “as is.” While we stand behind the quality of our products, we cannot guarantee uninterrupted or error-free operation of the website.

8. Limitation of Liability

We are not responsible for indirect, incidental, or consequential damages (such as lost profits) that result from using our site or products. Our total liability is limited to the amount you paid for the order in question.

9. Copyright Protection (DMCA)

If you believe that any content on our site infringes your copyright, please send a written notice to: DMCA Agent JILL KONOPATSKI SOLUTIONS LLC Address: 11420 10th Ave Ct E Apt D202, Tacoma, WA 98445, United States 📧 Email: support@chicagojim.com

• A description of the copyrighted material
• The exact URL or location of the content
• Your contact details
• A statement under penalty of perjury that you own or represent the copyright holder
• Your signature (physical or electronic)

10. Staying in Touch

By using our site or signing up with your email, you agree that we can send updates, order confirmations, and promotional offers. You may unsubscribe anytime from marketing messages.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of Washington, United States.

12. Dispute Resolution

If any issue arises, please reach out to us first at support@chicagojim.com. We’ll do our best to resolve matters quickly and fairly. If a resolution cannot be reached, disputes will be handled through binding arbitration under Washington law instead of going to court.

13. Changes to These Terms

We may update these Terms occasionally. Any updates will be posted here with a revised “Last Updated” date.

14. Contact Us

If you have any questions or concerns, we’re here to help: JILL KONOPATSKI SOLUTIONS LLC 📍 Address: 11420 10th Ave Ct E Apt D202, Tacoma, WA 98445, United States 📧 Email: support@chicagojim.com 🕒 Working Hours: Mon – Sat, 8:00 AM – 7:00 PM (PST)