Shipping & Delivery

Shipping & Delivery – Frequently Asked Questions

Last Updated: October 7, 2025

When will my order ship?

All orders go through a handling time of 1–2 business days for secure packing and processing. Once shipped, you’ll receive a confirmation email with your tracking number.

How long does delivery take?

After handling, standard delivery to the U.S. takes about 3–6 business days. Delivery times may vary depending on carrier performance, weather, or peak holiday seasons — but we always aim for the fastest, most reliable service.

How much does shipping cost?

We offer a flat-rate shipping fee of $6.99 per order across the entire United States. No hidden costs.

Which carriers do you use?

We work with trusted national carriers, including:

UPS
USPS
FedEx

The best option is automatically chosen based on your order size and destination.

Where do you ship?

We proudly ship to all 50 U.S. states, including:

Alaska
Hawaii
Puerto Rico
Guam
U.S. Virgin Islands
APO/FPO military addresses

👉 International shipping is not available at this time.

What if my package is lost or damaged?

If your package does not arrive within 10 business days after shipment, or arrives damaged, contact our support team at support@chicagojim.com. We’ll work with the carrier to send a replacement or issue a refund.

Can I track my order?

Absolutely! Once your order ships, you’ll get an email with your tracking details, so you can monitor delivery progress in real time.

Tips for a Smooth Delivery

✔ Double-check your shipping address before placing your order.
✔ Use an address where someone is available to receive the package.
✔ Follow the tracking link we send to stay updated on your delivery.

📧 Questions? Reach out anytime at support@chicagojim.com.

JILL KONOPATSKI SOLUTIONS LLC
Address: 11420 10th Ave Ct E Apt D202, Tacoma, WA 98445, United States
Working Hours: Mon – Sat, 8:00 AM – 7:00 PM (PST)